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Is your business ready for an EDMS?
Is your business ready for an EDMS?
  • BY: Coleman Technologies
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An electronic-document management system (EDMS) is an off-the-shelf software with a document management portal and repository to manage electronic information within an enterprise.

The benefits of EDMS are numerous, just to name a few:

  1. Reduced paper storage and filing requirements.
  2. Improved document workflow within the organization.
  3. Faster search and document retrieval capacity.
  4. Improved redundancy and disaster recovery.

From a conceptual perspective, an EDMS consists of different features:

  1. Document capture: This is the point of entry into the EDMS, such as scanners, fax, emails, email attachments, file uploads etc.
  2.  Document types: The different types of documents that have to be created, updated, and maintained throughout the documents life-cycles.
  3.  Document workflow: This is the process documents follow from one department (or employee) to another. It also determines the different flags that can be associated with documents at each stage; and consequently dictate the flow of the document.
  4.  Document policies and control: This process provides different user and document access and control levels according to user and/or company policies.

When it comes to choosing and implementing the right EDMS for your business, you need to consider the following factors:

  1. User adoption: This is probably the biggest implementation challenge. If your employees do not buy into the value and implementation of the chosen EDMS, then it’s of no value. When considering EDMS packages, audit your existing processes and systems in order to understand how an EDMS can help you.
  2. Integration: Some EDMS will integrate with your existing CRM and accounting applications and some won’t. Integrated EDMS are of course better, because they reduce information silos, provide a better user experience, and they easily integrate with existing workflows.
  3. Cost: This goes without saying, depending on the scope of the project, the cost can substantially vary especially when you factor in soft costs, such as implementation and training.
  4. Compliance: You must ensure that your EDMS meets, if not exceeds, your existing paper-based compliance and regulatory requirements.

Any EDMS implementation starts with a well-planned strategy. That is why it’s essential for you to seek the advice of an IT expert that will help you analyze, plan, and implement the EDMS that is right for your business. Give us a call and we will be happy to discuss your requirements.

EDMS Benefits and Challenges  Commercial and open Source EDMS Software  
The term "paperless office" was coined more than thirty years ago. Yet, somehow that world, where efficiency and productivity can be maximized, has failed to become a reality. An efficient electronic document management system (EDMS) can help you minimize, if not eliminate, the traditional filing cabinets and systems used to store paper records. Office space is reclaimed and productivity is enhanced.Challenges
Some EDMS challenges depend on your organizational culture. If the culture is such that three dozen people must ratify documents before release, the EDMS will not help. You'll first need to sort out your processes.An EDMS will, however, help with the mechanics of getting documents to the right people, with the appropriate access level to edit and release documents. Most systems can be set up to issue alerts when a document is about to expire. Investing time to set the system right in the early days of EDMS adoption can save you weeks, if not months, in the medium to long term.Disk space can be another EDMS challenge: electronic documents don't take up physical space, but they still need sufficient secure space on a server for frequent retrieval, indexing, and meta-tagging. An EDMS also brings with it the need to learn yet another system.

Benefits
EDMS benefits far outweigh their challenges; for instance, if you pay rent by the square foot, you will see your overhead cost decrease as you eliminate the filing cabinets and store more data on the EDMS.

Another benefit is that you will be able to store years of archived material easily and be confident that you and your team are viewing the most up-to-date version of a document; and you will clearly know if it is a draft.

Good EDMS clearly show the latest document update and the review dates details. Most systems will also create documents in PDF, which is the most compact and secure general electronic file format currently available. You'll never lose a document or invoice again.

The major benefit of EDMS; however, is the enhanced efficiency and productivity they bring, allowing you to run a more effective business.

This is just a small sample of what’s available both commercially and as open source:Commercial Software

  1. SharePoint: This is by far the most popular EDMS on the market because it highly integrates with the major components of the Microsoft ecosystem (Windows, Office, and Outlook), therefore ensuring higher user adoption and better user experience. It is also very well supported by the vendor community and many vendors offer extensions and plug-ins to integrate with it. Technically the SharePoint software base is free, but you’ll have to shell out the money for the server and license infrastructure (which you might already have).
  2. M-files: This software is so easy to use that you might mistake it for Windows Explorer when you first use it. Don’t be tricked though, as it offers advanced document management system features.
  3. Sohodox.com: This software is geared towards smaller size businesses with support for multiple users. Its interface looks like the all familiar Outlook interface therefore making it easy to use.
  4. DocuXplorer: This is a very robust and highly customizable software package. It comes with Outlook and QuickBooks integration out of the box and has an explorer style interface. Although a little pricey, for the features you get it offers good value.
  5. docsvault.com: This package has the next best integration after SharePoint with Office and Outlook. It also offers a simple document workflow management as well as native scanner capabilities. It is also moderately priced.
  6. REALTYnuance (RN): REALTYnuance (RN) is a Canadian real estate transaction management tool that has been changing the way REALTORS® do business. RN is custom built and designed for the way Brokers and Agents do business in real life - Secure Web Based Transaction Management.

Open Source Software

  1. Openkm.com: despite the fact that this is an open source product, it comes with a set of decent features. However, it’s a little complicated to implement not to mention the fact that its user interface is web based, which might not be widely accepted by users.
  2. Alfresco: the open source connotation might be misleading here; this software is produced by a commercial company. They make money based on support services and premium features. The EDMS itself is decent, although complicated to install and maintain. Although it is based on a web interface, it offers neat features, such as Inline Preview and Office Integration.
  3. Opendocman.com: This software comes in 2 flavors: locally installed (free) and hosted (at a cost). In terms of features, it offers the standard document management, workflows, search, but it does not integrate with Office.
  4. logicaldoc.com: This is also a good open-source EDMS, but be warned that the free “Community” edition does not have all the useful features, such as Office Integration and document workflow.
  5. Knowledge Tree: Has a simple and intuitive web interface as well as a tight integration with Microsoft Office.

* Some content used with permission from:
Managed Newsletters. “January Edition” 30 December 2012 <http://managednewsletters.com/>

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About Coleman Technologies

Small business and personal technology expert with 15+ years’ experience supporting and using Microsoft Technologies. President and lead consultant of Coleman Technologies. Technical Specialist in Windows XP, Vista, 7, Server 2008, Mac OSX and Remote Access. Network +, A+, CEH, and ITCSS certified.

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